As a result of the COVID-19 outbreak, which forced millions of individuals to work remotely in the early 2020s, a number of organisations are now familiar with collaboration tools that facilitate flexible work schedules. One of these is Microsoft Teams, which has since taken the lead as the world’s favourite business communication tool. Given its extensive lateral compatibility with the rest of Microsoft 365, a multitude of unique, productivity-boosting features, and compatibility with hundreds of third-party applications, it is not difficult to comprehend why the platform is used by more than 1 million organisations worldwide.

Yet, many organisations have discovered that their preferred method of working is remotely now that the pandemic limitations have subsided.

Here are a few strategies to make the most of your Microsoft Teams remote work.

Instant Messaging

The instant chat capabilities of Microsoft Teams serve as its core. Teams gives you the option to start a chat within a Teams channel or create a separate chat with a group of your choice, allowing you to start a dialogue thread for any project or objective.

Let’s examine some of the features that Teams offers to improve the collaborative nature of instant messaging as chat functionality is available on many platforms.

Options for Message formatting

In the chat component of Microsoft Teams, you have a number of formatting options to personalise your messages. You can emphasise text by making it bold or highlighting it, adding bullets to lists, and more. A message can be marked as “important” or “urgent” to notify your group that it contains essential information.

With the “chat box,” users can do more than just exchange messages.

Several useful features are included in the Teams chat interface by default.

It enables your team to use the built-in co-authoring tool to collaborate on a document in real time by allowing you to upload files to your chat thread. Any files you put into a chat will be saved there right away and stored in the “files” tab at the top of the chat screen for easy retrieval.

Moreover, meetings may be booked directly from the chat box, and by connecting apps, more functionality can be provided. For instance, it is possible to add the “Forms” app to launch tests and surveys directly from a chat thread.

Another useful option is the ability to share your screen with the chat thread. This handy feature is perfect when your group would benefit more from an instructive example rather than a lengthy, complex written explanation. It may be accessed from the upper right of the chat screen (shown below).

Intuitive chat search features

Occasionally a message or conversation thread is lost to the sands of time. You shouldn’t be concerned because Teams makes retrieving such correspondence quick and simple. At the top of the chat screen is a search box that may be used to find messages and threads using keywords or the names of group members who are taking part in the conversation.

You can use a filtering tool to help you identify elusive messages if that doesn’t work. Filter messages to focus on specific Teams or Channels, search for messages with attachments or where you’ve been referenced or apply date ranges.

Route emails into your group chats

With Teams, you can have the benefits of both email and instant chat in real time. A related autogenerated email address that can be used to send and forward emails right into the chat thread can be requested when you create a channel in Teams. Email messages and any associated files are immediately kept in the channel’s files tab for convenient access and retrieval when they come in your thread. Even seasoned Microsoft Teams users rarely make advantage of this useful feature.

Consolidate apps with Microsoft Teams

4TC take time to understand the daily challenges that your business faces. We then provide cost-effective tech solutions to these issues that will help you save time, protect vital data, and enable you and your staff to be more effective with your time management. Utilising your IT to its full potential is essential to guarantee that you and your business can thrive and grow into the future. If you would like to find out more on how 4TC Services can provide affordable tech management to your business, drop us an email or call us now for a full demonstration.

Flexible, scalable, accessible, secure and tailor-made services. Cloud computing allows companies to access their data no matter where or when it is needed, and has encouraged the development of other services related to management and access to other digital tools to foster innovation at lower cost.

The development of Information and Communication Technologies, ICTs, and the advance of connectivity have driven the growth of such innovative and revolutionary tools for companies and organisations as Cloud Computing, a concept that may seem abstract if we think of the literal meaning of ‘cloud’, but its usefulness is gaining more and more users.  

This technology offers services and tools that are stored remotely (in the cloud), and run on users’ devices. It uses connectivity as a means to deliver them, as they are stored in the cloud.  

In this way, companies can not only enjoy access to a wide range of software, storage services and other tools based on new technologies, but also store and manage the data of companies, organisations and individuals in such a way that they are always accessible.  

How Cloud Computing works 

Cloud platforms give instant access to the information stored there, as well as to a number of services and tools such as data analysis, Artificial Intelligence (AI) and the management of the Internet of Things (IoT), so that these tools and services are always up-to-date. 

How is this possible? Cloud Computing works on the design of a network of connected servers. Thus, the servers take on the role of administrators, i.e. they are in charge of making the system work, and make it possible for users to connect to the cloud service.  

In this way, users connect to the cloud via an intuitive and easy-to-use front-end application interface. The other part of the cloud computing system is the cloud service, known as the back end.  

There are four types of cloud: public, hybrid private and multi-cloud, depending on whether the services are provided through shared servers with several users, such as Google Cloud or Amazon Web Services, or whether access is limited to a specific group of users; while hybrid clouds are the result of connecting a private cloud with a public cloud, and if the services of several cloud providers are used, it will be a multi-cloud. 

Advantages of working in the cloud 

The main advantage is that, as everything is stored in the cloud, access to it all is via the internet from anywhere on the planet, and from any device, which facilitates, among many other things, teleworking and hybrid work (face-to-face and remote) and saves companies from having and maintaining their own physical servers, and this reduces costs.  

Updates are performed almost automatically by the company providing the Cloud services, without this being done on a device-by-device basis. This gives companies access to state-of-the-art tools and powerful connectivity infrastructures at no extra cost.  

Agility is another of the main advantages offered by Cloud Computing. Companies and organisations become more efficient by having fast and secure access to innovative tools that make their work easier; they take advantage of the flexibility of digitalisation by offering tailor-made and scalable solutions, depending on the needs of the moment, and pay only for it. In this way, companies can launch more ambitious projects without having to think about large expenditures.  

Without losing control of their digital resources, customers of these services enjoy constant maintenance of the connectivity infrastructures, as well as support for these, which is provided by the company that provides the Cloud Computing service, guaranteeing total integration with existing tools and infrastructures, without the need for extra investment.  

Cybersecurity in the cloud 

However, security is probably the most prominent feature of cloud computing. These services guarantee the total confidentiality of the information stored, as well as the prevention of cyber-attacks on these platforms, as it is capable of stopping any type of attack or hacking attempt by unknown users.  

Sectors such as the public administration, banking, defence, health and industry, among others, already use this type of service, due to the reliability it provides. This is achieved thanks to the use of Blockchain, as data security is paramount: from data storage and management, to the administration of virtual desktops and tools especially focused on sales and customer management, such as CRM (Customer Relationship Management) applications or ERPs (Enterprise Resource Planning), or the creation of backup copies. Thus, in the event of a crisis, data recovery is fast and reliable. 

Blockchain is a decentralised technology capable of tracking any access to the cloud. The use of both technologies has grown so much that there is even talk of Blockchain solutions in the cloud, facilitating their implementation in all types of companies.  

Gaia-X: the European Cloud Computing Project  

Following the success of cloud services already offered by large technology companies such as Amazon, Microsoft, Google, IBM, Tencent and Alibaba, Europe has launched a project called GAIA-X. It aims to be a secure alternative in a market led by the US and China, since data is already part of the infrastructure of the digital economy, as the Spanish Ministry of Economic Affairs and Digital Transformation points out. 

GAIA-X is a European non-profit association of companies created to promote digital sovereignty in cloud environments. It aims to become a common European cloud-based data infrastructure, offering access control and re-use capabilities to those who produce information, through the creation of national hubs.  

This project is within the framework of the Recovery, Transformation and Resilience Plan and is supported by Next Generation EU funds to promote the so-called data economy, which requires a highly developed cloud, as well as “infrastructure services to store and process data, an architecture for sharing data between the different actors and high-capacity, secure, resilient and reliable connectivity”, according to the Ministry.

Source – Cloud Computing: secure and flexible technology

The workplace in the modern world relies almost totally on technology to function at the level to which we have all grown used. Because of this, cybercrime has increased significantly over the past year or two. Because technology now rules the globe, cybersecurity should be your top business priority. Everyone should have at least a basic understanding of cyber security and their responsibility in protecting their internet-connected devices from cybercrime because the majority of the population has access to internet-connected devices, and most people have numerous of them. Although many business owners are unaware of how crucial cyber security is, there is a case to be made that your concerns about the security of your cyber landscape should take precedence over your worries about the physical security of your organisation. Would you let the weather in by leaving the front door open all day? No! Why then do you employ the same technical landscape?

Cybercriminals are intelligent. They are using the increase in web-connected devices in the hands of people who, quite frankly, lack the knowledge necessary to use them safely as an opening to launch an attack. They feel that robbing someone from the comfort of their own room is preferable to going into a store and doing it in person and are attracted by the supposed anonymity that comes with cybercrime.

The rest of the essay will showcase the various strategies cybercriminals employ to target your company.

Types of Attacks

Ransomware

Your data is locked and encrypted during a ransomware assault. The cybercriminals then demand a ransom in exchange for the promise to restore your access, after which they will disappear. Cybercriminals utilise haste to persuade you to pay the ransom; they impose deadlines on payments and make threats to remove the files if they aren’t received as requested within the specified time frame. Naturally, this often results in business owners paying the ransom. Some people believe paying a ransom since your data is almost priceless is acceptable, but do you really believe you can trust a criminal to restore your access? You can’t, of course! Paying would be a bad idea since you would be signalling to the online crooks that you have the money to pay and are ready to do so.

Phishing

Attacks using phishing also use deceit. A cybercriminal will assume another person’s identity, usually that of an authoritative person from a reliable source, such a bank or perhaps even management. To obtain confidential information, they deploy this trick in phoney or fraudulent emails. Phishing emails are the delivery system for the malicious links that serve as the impetus for the cybercriminal’s attack; unfortunately, the use of a false identity and the imposed time constraints force the user to make a decision on the spur of the moment rather than carefully considering all of their options as is best practise. The user will unwittingly provide access—or possibly even control—to the cybercriminals by clicking on the infected link since they think the ruse could be devastating.

Smishing

The sole distinction between Smishing and a Phishing scam is that the former uses SMS messaging while the latter uses email. Both are straightforward to grasp.

Malware

Malware is created with the goal of doing harm, wreaking havoc, and ultimately stealing data. In contrast to other cyberattacks, malware attacks are frequently carried out by a group of cybercriminals rather than a single person when their goal is to generate money by either directly spreading the malware or by selling the software to other cybercriminals on the Dark Web.

There are many different kinds of cyberattacks, but the few we looked at are probably the most prevalent and the ones you and your team will probably be fending off every day. Despite this, all cyberattacks, not just the most frequent ones, have the potential to entirely shut down your company if they are severe enough. Your systems and, more crucially, your team need to be outfitted with the tools and knowledge required to defeat them because you must devise a plan of action and stop them in their tracks at the earliest chance.

We’ll now go over some of the principles of cyber security so you can rest easy knowing your company can carry on as usual even if a cyberattack is launched or, in the worst situation, is successful.

Modern Technology to Safeguard your Success

Your business depends on technology, and we want you to recognise the benefits it can bring when used in tandem with the most modern tools available. We offer the IT help you require when you require it at 4TC because we appreciate simplicity and transparency. This support includes a promise that your technology is safe from all kinds of online dangers, that it will help you run your business more efficiently, and that it will always be upgraded to the most recent version. We will assist you and direct you towards a safe and prosperous future where technology will be your buddy. Call us right away to learn how we can assist you.